Chain Labs

When part of your Shopify store breaks, nothing tells you.

Your orders, stock, payouts, shipping and ads each live in their own app. When one of them stops, you hear it from a customer, a chargeback or the month’s figures. We watch them together, so you hear it first.

Book a free call

30 minutes with Mihir. We look at your store together and tell you what the watch would catch, or that you don’t need us.

What breaks in a DTC store

  • A best seller sells out while its ads keep spending.
  • Orders stop reaching your shipping app.
  • Parcels stop scanning. You find out when the customer writes.
  • A payout doesn’t arrive.
  • Stock counts differ between your stores until you sell what you don’t have.
  • Purchase tracking stops reporting.

Shopify’s own connector already puts your orders, stock and fulfillment into ChatGPT or Claude. Your payouts and disputes, ad accounts, shipping apps, accounting, tracking, B2B orders and other regional stores stay in their own apps. None of those apps passes information to the others.

How the Shopify Operations Watch works

We set up a read-only watch over your store and the apps around it, and we keep it running.

  1. We connect your sources, read-only.

    You grant read-only access in your own accounts. We connect what you choose: your Shopify store, Shopify Payments payouts and disputes, your ad accounts, shipping apps such as Starshipit, Shippit or AfterShip, your accounting, tracking status, B2B orders and each of your regional stores.

  2. The watch reads your sources together.

    You get an alert when something needs you, and one daily brief on everything else. The watch joins the sources, so an alert says what changed across them.

  3. It alerts you. You decide what to do.

    The watch never changes your store and never pauses an ad. It tells you what it found, and you or your agency decide what to do. Your own AI assistant can ask the watch questions too.

  4. We keep the watch running.

    We set up the watch and look after it as your apps change. It runs on its own instance for your brand, hosted by us or in your own Railway account.

What you get

  • The watch reads your payouts, stock, shipping apps and ads together. You hear about a late payout, an oversold product or a stopped shipping app while there is still time to act.
  • Your orders, stock, payouts, shipping and ads sit in one place you can ask about.
  • The watch never changes your store or pauses an ad, so your team and your agency keep their work. The watch tells them what it finds.

Where to start

Shopify Operations Watch

All year, month to month

The watch sends alerts and one daily brief on your orders, stock, payouts, shipping and ads. The watch only reads. We set it up and keep it running.

Our work

We built these four systems. Each has a part the watch runs on: alerts, daily reports, read-only access and two systems joined together.

DyCot’s maintenance store

DyCot, a textile dyeing mill, runs its maintenance store on a system we built. The system holds stock records, an alert engine, an approval app and a read-only MCP server. The MCP server lets an AI assistant look up the stock without changing it. It went live in September 2026.

Stock records and alerts

Traider: stock questions over WhatsApp

Traider is a WhatsApp assistant for textile trading firms. It answers stock questions from the firm’s own inventory system with read-only queries, and sends daily and weekly stock reports. Traider is live with paying customers.

Daily reports and read-only access

A timesheet-to-QuickBooks converter

A US nurse-staffing company moved its timesheet data into QuickBooks by hand every week. The converter joins the two systems and saves the team 16 to 20 hours a week.

Two systems joined

Titus: a round-the-clock trading system

Mihir built and owns Titus, a trading system that runs around the clock. Other traders use it, and one trader with a US$450k wallet has run US$4M in volume through it. Titus health-checks every restart and sends a Telegram alert either way. If a restart fails, the Titus command line compares the config with the previous snapshot. When the two differ, the command line asks whether to roll back to that snapshot. A Telegram command stops Titus in an emergency.

Metrics, logs, alerts and checked restarts

Common questions

Shopify already connects my store to ChatGPT. What does the watch add?

That connector covers orders, stock and fulfillment. The watch joins what it leaves out: payouts and disputes, ad accounts, shipping apps, accounting, tracking, B2B orders and your other regional stores. The watch also alerts you when something stops, without you asking.

Our agency already watches the ads. Why add the watch?

Keep your agency. Your agency gets the same alerts you do. The watch adds what sits outside the ad accounts: stock, payouts, shipping and the store itself.

We already have an analytics app. What does the watch add?

Keep your analytics app too. An analytics app is a dashboard your team opens. The watch reads your store and the apps around it, and alerts you when something is wrong.

Couldn’t we build this ourselves with AI?

Yes, you can build a no-orders alert. The time goes into joining payouts, disputes, shipping apps, tracking and several stores. Then each connection needs upkeep as those apps change. You hand that upkeep to us.

Is it safe to give an outside team access to our accounts?

Every connection is read-only, and you create it in your own accounts. You own the accounts, the keys and the data, and you revoke a key whenever you choose.

Terms and ownership

We keep the watch’s code. You keep everything it reads, and you can leave.

  • Shopify Operations Watch: month to month, with no annual lock-in.
  • Read-only: the watch never changes your store or pauses an ad.
  • Your accounts, your keys and your data. Revoke a key at any time.
  • Your numbers: we export them on request and delete them when you leave.

Tell us about your store

On the call, show us your store and the apps it runs on.

Book a free call

30 minutes with Mihir. We look at your store together and tell you what the watch would catch, or that you don’t need us.